Before you travel.

Travel Tips – Know before you go

• Always remove old airline tags and mark your baggage inside and out with your name, address, and contact number where you can be reached at your destination. Labels can be obtained at the Zoom check-in counter.
• Mark your bags with a brightly Coloured string or ribbon to assist you in identifying your bag quickly on the baggage carousel.
• Ensure straps are removed so they do not get caught on conveyer belts and break or damage your baggage.
• Lock your baggage.
• For security reasons, ensure you pack your bags yourself and do not at any time leave them unattended. Never carry a package or baggage for someone else unless you have completely checked the contents.
• Never wrap or package gifts; security personnel may need to inspect them.
• Due to safety requirements, there are a number of items that can not be packed in your carry-on or checked baggage. For more information, please visit the Transport Canada website or United Kingdom or United States.
• Keep medication and fragile items in your carry-on baggage. Keep all medication in its original, labeled container and carry the physician's prescription with you.
• You must be able to activate any electronic devices at the security check point. If you are unable to do so, you must pack these items in your checked baggage.

Don't go on holiday without... ...our handy checklist of travel essentials’ ten top tips for your most enjoyable holiday yet

• 1. Online check in
  Checking in online can save you loads of time at the airport. You can drop your luggage off in a designated area at the airport, or better still, just take hand luggage and start your holiday while everyone else is waiting for their bags!

• 2. Luggage love
  Don't lose your luggage or walk off with someone else's. Get a really distinctive suitcase, or decorate yours with colourful straps and ribbons. If you don't want to put your address on your suitcase, just put a mobile number instead.

• 3. In flight essentials
  Your holiday experience begins on the flight. Take ear plugs, eye mask and travel pillow for sleeping on the plane, and socks and a jumper to keep warm.

• 4. First aid kit
  As well as any prescription medicines, remember to pack paracetamol, plasters, insect repellent and dehydration sachets.

• 5. Spare juice
  You'll need batteries or the charger for your camera, MP3 player, laptop or handheld computer. Make sure they're charged up, take spares and a battery charger, and don't forget the right adapter for the country you're going to.

• 6. Extra eyes
  Lose your glasses and sightseeing loses its edge. Take a spare pair with you, it's a requirement in some European countries if you're the designated driver. Contact lens wearers should go disposable. You won't have to worry about losing a lens or carry solution around with you.

• 7. The right sun cream
  Take sun cream that's the right strength for your skin. Cancer Research recommends at least SPF15, higher for children, people with fair skin or lots of moles or freckles.

• 8. A pre booked parking space
  For the ultimate in convenience, pre book a guaranteed parking space at the airport. A Meet and Greet service is ideal if you've got lots of luggage and/or kids. Check out our airport parking.

• 9. Connections
  Don't get stung when making calls, sending texts or using the Internet on holiday. Ask your network provider if your phone will work abroad and what the charges are. Remember that it can cost as much as £1 per minute even to receive calls abroad. It may work out cheaper to buy a local phone card when you are there or an international SIM card before you go.

• 10. Travel insurance
  Your own travel insurance is essential, even if you have an EHIC card. It's your peace of mind in case your luggage gets lost, or someone in your family becomes ill. Travel insurance policies start at just £5.50 for single trip travel insurance, or - if you're going away more than twice this year - save money with an annual travel insurance policy, and kids go free! Don't leave it until the last minute, get your travel insurance quote now!

Travel Documentation You are required to obtain and carry the mandatory documentation for entry to the destination country as well as the returning country. It is the passenger’s sole responsibility to verify and obtain this information and documentation required.

Please find useful links for required documentation when arriving into specific countries from the listed countries below. If your country of citizenship is not listed then please consult with your local government embassy or consulate office.

Select Citizenship

UK

USA

Canada

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